Web 2.0 is the next generation of internet uses is a more mature,distinctive communication platform characterized by new quality such as collaboration, sharing and free.
Business 2.0 provided a virtual environment that,for many new employees, it just as vibrant and important as the physical environment.
4 Characteristics of Business 2.0
- CONTENT SHARING THROUGH OPEN SOURCING
- Open systems : consists of nonproprietary hardware and software based on publicly known standards that allow third parties to create add on products to plug into or interoperate with the systems.
- Source code : contains instructions written by a programmer specifying the action to be performed by computer software.
- Open sources : refer to any software whose sources code is made available free for any third party to review and modify.
2. USER CONTRIBUTED CONTENT
- Created and update by many users for many users.
- One of the popular forms of users generated content is a reputation system,where buyers post feedback on seller.
3. COLLABORATION INSIDE THE ORGANIZATION
- Set of tools that supports the work of team or groups by facilitating the sharing and flow of information.
- collective intelligence: collaborating and taping into the core knowledge of all employees, partners and customers.
- explicit knowledge : consist anything that can be documented, archived and codified.
- tacit knowledge : knowledge contained in people hands.
4 . COLLABORATION OUTSIDE THE ORGANIZATION
- Refer to the wisdom of the crowd.
Networking Communities Business 2.0
- Social media : refer to website that relay on user participation and users contributed content such as facebook and youtube.
- Social network : application that connects people by matching profile information.
- Social networking : practices of expanding your business or social content by constructing a personal network.
Social Tagging
- tags : specific keywords or phrases incorporated into website content for means of classification or taxonomy.
- social tagging : describe the collaborative activity of marking share online contents with keywords tag as a way to organize it for future navigation.
Business 2.0 Tools for Collaborating
- blog
- wikis
- mashups
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